Law 25 compliance, designed in

Quebec's Law 25 places specific obligations on businesses handling personal information: obtaining clear consent, keeping a register of processing activities, enabling data portability and reporting confidentiality incidents. Building those requirements into software from the design stage costs far less than adding them after the product ships.

Compliance is a legal matter, and Nexnet is not a law firm. What we do is the technical half of the problem: turning the obligations your legal advisor has identified into mechanisms that actually exist in the software, rather than into a policy posted on a page.

The gap between those two is what gets expensive. A privacy policy promising deletion on request is worth nothing if the system doesn't know where one person's data lives. Planning for that question while designing the database takes an hour; solving it two years later takes a project.

What we build into the product

  • Consent requested separately for each purpose, and stored with its date
  • A processing register fed by the system itself rather than maintained by hand
  • Export of one person's data in a readable format, for portability
  • Real deletion on request, including in backups and logs
  • A record of incidents, and what's needed to issue a notice within the required delay

What we don't do

We don't draft your policies, we don't tell you what your legal obligations are, and we don't certify you as compliant. Those three belong to a legal advisor. Our part starts when the software has to actually do what those documents promise.

What gets delivered

Frequently asked questions

Does Law 25 apply to our small business?

It applies to any business operating in Quebec that holds personal information, whatever its size — customers, employees or suppliers. How far the obligations extend depends on what you collect. That's a legal question: put it to an advisor, not a developer.

Can existing software be made compliant?

Often yes, but the cost depends on how the data was structured to begin with. The hard part is rarely the interface: it's being able to find all of one person's data in a system never designed for it.

Does hosting have to be in Quebec?

The law frames communication of information outside Quebec through a privacy impact assessment; it doesn't forbid it outright. Technically we can host in Quebec, elsewhere in Canada, or on your premises — the choice is made with your legal advisor.

Where does AI fit in?

The law provides that a person be informed when a decision concerning them is made exclusively by automated processing, and be able to submit observations. In practice, a product that decides automatically must be able to explain itself and allow human review — that's designed in, not bolted on.

Find out which AI product is actually worth building at your company

In 60 minutes you leave with a reading of your processes, the opportunities that justify a product, and an order of magnitude for cost and timeline. No commitment.

  • A map of your processes and where the bottlenecks are
  • Where AI genuinely changes something — and where it adds nothing
  • An estimate of the hours you could recover
  • Preliminary technical architecture and an order of magnitude for cost
  • A 90-day development plan, delivered within 48 hours of the meeting
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